Privacy Policy
This policy covers marramsoftware.com only. The website is a static corporate site; it has no account, checkout, newsletter signup or contact form. Product applications and services have separate privacy documentation.
Last updated
Who we are and what this policy covers
Marram Software LLC is a limited liability company formed in Wyoming, United States. This policy explains the limited processing associated with visiting this corporate website and sending email to the company addresses published here.
It does not describe the iVex applications, user accounts, subscriptions, devices or network traffic. Those products have separate privacy documentation appropriate to their own data flows.
Website requests
When your browser requests a page, network infrastructure necessarily receives information such as your IP address, the requested URL, user-agent information, time and response status. The site is served through Cloudflare, which processes request and security information to deliver and protect the website.
We have not built an application database behind this site and have not configured a contact form, account system or checkout on it.
Analytics, advertising and browser storage
The site code does not include an analytics product, advertising pixel, session-replay tool or third-party marketing script. If you choose Light or Dark appearance, a first-party localStorage key named marram-theme stores only that appearance preference; choosing Auto removes the key. The site script does not transmit that value to Marram Software or to an advertising service.
Cloudflare may apply strictly necessary security or network functionality according to the services enabled for the domain. If we later add analytics, advertising, forms or other material data processing, we will update this policy before relying on the new functionality.
Email you send us
Our role addresses use the marramsoftware.com domain. Incoming messages are routed through Cloudflare Email Routing to a destination mailbox provider. The message therefore contains the information you choose to send, including your email address, message content and any signature or attachments.
Where we send from the company domain using Cloudflare Email Sending, Cloudflare also processes the outbound message for delivery. We use correspondence to answer the request, operate the business, maintain appropriate records and meet legal obligations.
Service providers and international processing
Cloudflare provides website delivery, security, email routing and, when enabled, outbound email delivery. A destination mailbox provider stores the messages delivered to the company inbox. These providers operate infrastructure in multiple locations, so website requests and email may be processed outside the country from which you contact us.
We do not sell website visitor information or provide it to advertising networks or data brokers for behavioural advertising.
Retention
Infrastructure records are retained according to the services and settings used by our providers. We do not maintain a separate raw web-request log database for this site.
Business correspondence is retained for as long as reasonably needed for the matter, record-keeping, security and legal obligations, and is deleted when it is no longer needed. A deletion request may be subject to records we are legally required or reasonably entitled to retain.
Your requests
You may contact us to ask about personal information we hold about you, or to request correction or deletion where applicable. Rights differ by jurisdiction, and we will respond in accordance with the law that applies to the request.
For privacy correspondence, use privacy@marramsoftware.com. The company information and contact pages publish our legal name, company-domain addresses, telephone and Wyoming address of record.
Security and children
We use reasonable technical and organisational measures appropriate to this small corporate website, but no internet service can promise absolute security.
The website is not directed to children and does not offer an account or form through which a child could register. If you believe a child has sent personal information to us by email, contact the privacy address.
Changes and language
We will update this page when the website data flow changes materially and will change the effective date shown above.
This policy is published in English and Simplified Chinese. If the versions differ, the English version governs.